Delta Airlines

OVERVIEW ↘

I started with helping the roll out of the new look and feel titled “Fresh Air”. Although still not at 100% at the moment it is intended to go in phases through out the next couple of years of the slow roll out method making sure making sure each step at a time testing through A/B methods, optimization testing, CSAT, and AEM tools. Some of the additional things I worked on at Delta included but not limited to updating older content pages, creating new pages and layouts using style guide standards, research and taxonomy best practices, alerts and banners across all digital platforms (Desktop, Mobile, and App), and any production requests.

ROLES

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TIMELINE

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THE
PROBLEM

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